Logistics Coordinator

1 week ago


Chattanooga, Tennessee, United States Southeastrans Full time
Job Overview:
Southeastrans is seeking a skilled On-Site Dispatcher to join our team. As a key member of our dispatch team, you will play a crucial role in ensuring the smooth operation of our transportation services.

About the Role:
This is a full-time opportunity with a competitive salary of $42,000 - $60,000 per annum, depending on experience and qualifications. The successful candidate will be responsible for answering phones, responding to discharge orders, ride requests, and customer inquiries in a professional and courteous manner.

Key Responsibilities:
  • Answering phones and responding to customer inquiries in a timely and efficient manner.
  • Coordinating transportation services to meet customer needs.
  • Managing call logs and reports to ensure accurate tracking of customer interactions.
  • Collaborating with internal departments and external facilities/providers to determine best practices for ongoing quality satisfaction.
  • Providing excellent customer service to customers, vendors, and employees alike.

Required Skills and Qualifications:
  • A minimum of 1 year of dispatch experience or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with internal departments and external facilities/providers.
  • Strong organizational and time management skills.
  • Computer literate with the ability to learn customer service software applications.

Work Environment:
This role requires a flexible schedule, including evenings and weekends as needed. Southeastrans offers a dynamic and supportive work environment with opportunities for career growth and development.

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