Life Enrichment Director

2 weeks ago

Roseville, United States American House Senior Living Full time
Life Enrichment Director Position Summary

Under the general direction of the Executive Director and the Corporate and Regional Life Enrichment Directors, the primary responsibilities of the Life Enrichment Director include enriching the lives of our residents through regular coordination and facilitation of community events. The ideal candidate will have a degree in Recreational Therapy, Certified Therapeutic Recreational Specialist, or Certified Activity Director, or equivalent experience.

Key Responsibilities:
  • Ensure the highest quality of customer service is available for our residents.
  • Work in partnership with the Community Relations Director or sales team to participate in prospective resident visits.
  • Perform the Resident Orientation with new residents.
  • Create programming for each month based on the Seven Dimensions of Wellness Model.
  • Manage and schedule all guest entertainers, speakers, and outside vendors.
  • Maintain direct line of communication to regional and corporate Life Enrichment team.
  • Foster positive long-lasting relationships with external organizations, vendors, venues, and other contacts.
  • Promote all events/activities in such a way that all residents are aware of and encouraged to attend the programs offered each day.
  • Develop, monitor, and adjust work schedules to ensure adequate staffing to meet our service standards.
  • Research and acquire new talent and entertainment for community events.
  • Prepare monthly newsletter using the current program.
  • Lead the Love Is Ageless program ensuring My Life Story Walls are current and all other aspects of the program are being implemented.
  • Ensure the veteran's Wall of Honor is up-to-date with current residents, if applicable.
  • Use modern technologies to enhance the programs offered.
  • Display proficiency with software applications, programs, and tools used by American House for the Life Enrichment Director position.
  • Responsible for Life Enrichment department petty cash and/or credit card, keeping a record of all cash receipts, expenditures, and balancing on a monthly basis.
  • Responsible for communicating with the weekend manager-on-duty and any assistants/volunteers for all information regarding the schedule of weekend activities.
  • Represent American House professionally at all community events.
  • Maintain the Connected Living community screens and/or the main activity board.
  • Update the seasonal/holiday decorations throughout the community.
  • Oversee transportation: schedule and provide transportation for group outings and personal appointments in collaboration with any additional drivers, assistants, or volunteers.
  • Create and manage outing sign-up sheets.
  • Comply with American House's mission and philosophy as well as written policies and procedures.
  • Recruit and oversee friends and family members of residents who would like to donate their time or resources for the betterment of the community.
  • Notify the Executive Director and other pertinent contacts of emergency situations.
  • Report any areas/items in need of repair to the Executive Director, including any required maintenance or repair of the community's vehicle(s).
  • Acquire and maintain CDL license, where required.
  • Provide leadership and guidance for all Life Enrichment Assistants and volunteers.
  • Complete all necessary paperwork for new volunteers.
  • Obtain all necessary paperwork and records for any animals visiting the community.
  • Place orders for all marketing materials in a timely manner.
  • Follow established safety regulations and quality assurance procedures.
  • Prepare to assist in the event of a crisis or natural disaster, whether with your community or a community in need in your region.
  • Attend notable seminars and identify senior living industry trends as they relate to Life Enrichment.

Please note: Other duties pertaining to Life Enrichment may be assigned as needed by the Executive Director or corporate team.

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