Medical Receptionist

5 days ago


New Albany, Indiana, United States ProRehab Physical Therapy Full time
Front Desk Medical Receptionist

ProRehab Physical Therapy is seeking a highly organized and customer-focused Front Desk Medical Receptionist to join our team in New Albany. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support.

Responsibilities:
  • Warmly greet and welcome patients, ensuring a positive first impression.
  • Accurately register patients and create patient accounts within our Electronic Medical Records (EMR) system.
  • Pleasantly answer phones and direct patients and others to the appropriate area or person.
  • Efficiently schedule patient appointments for both new and existing patients.
  • Perform routine administrative duties, including preparing patient charts/documents, insurance verifications, authorizations, data entry, and collection of payments.
  • Demonstrate exceptional customer service and maintain HIPAA compliance.
Requirements:
  • High School Diploma required.
  • MS Office and basic office support skills, including telephone, filing, and data entry.
  • Excellent telephone etiquette, pleasant personality, and amazing customer service skills.
  • Verbal and written communication skills, with the ability to clearly communicate with others.
  • Previous experience in a similar role desired but not required.

As a valued member of our team, you will enjoy a fun, family-like environment, support, career growth opportunities, and unmatched resources to do amazing work. If you are passionate about helping others and providing exceptional patient care, we encourage you to apply.


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