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Bartender and Cook

2 months ago


Houston, Texas, United States Hyatt House Houston Galleria Full time
Job Summary

$13.50/HR plus Tips (Dual position as Bartender and Cook at H-Bar)

Responsibilities:
  • Prepare food and drink orders, serving beverages and meals to patrons as regulated by state and federal age requirements.
  • Coordinate lounge/bar activities, ensuring a high level of professionalism and customer satisfaction.
  • Monitor seating in the lounge/bar area, ensuring all guests are served in a timely manner.
  • Compute bills and accept payment, tracking and balancing sales receipts.
  • Limit problems and liability related to customers' excessive drinking by taking steps such as discontinuing alcohol service and notifying management.
  • Clean bars, work areas, and tables, as well as glasses, utensils, and bar equipment.
  • Maintain kitchen and lounge station, keeping the area tidy and clean, and restocking supplies as needed.
  • Plan, organize, and control the operations of the lounge/bar area, ensuring efficient service and high-quality products.
  • Perform other duties as assigned, including inventories, liquor ordering, and maintaining temp logs and waste logs.
Requirements:
  • Three to six months related experience; or equivalent combination of training and experience.
  • Alcohol Awareness Certification (must comply with State regulations).
  • Ability to read, write, and speak the English language.
  • Ability to identify and resolve problems in a timely manner, developing alternative solutions and using reason.
  • Ability to manage difficult or emotional customer situations, responding promptly to customer needs and requests for service and assistance.
  • Ability to maintain a high level of professionalism, treating others with respect and consideration.
  • Knowledge of and ability to appropriately interpret and follow policies and procedures.
  • Knowledge of and ability to adhere to safety and security procedures, reporting potentially unsafe conditions and using equipment and materials properly.
  • Ability to present and express ideas and information clearly and concisely, in a manner appropriate to the audience.
  • Ability to meet the demands of the work schedule, being at work and on time, and occasionally working outside of regularly scheduled hours.
About Us:

Hyatt House Houston/Galleria is a revitalized hotel located off Interstate 610/59, three blocks from The Galleria Mall, Texas' largest shopping destination. Our hotel is approximately 15 minutes from many of Houston's most popular attractions, including the Museum District, Houston Zoo, and NRG Stadium. We offer easy accessibility to all major highways in the city and are a top-choice among Galleria area hotels.

Benefits:
  • Competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan.