Community Health Advocate

1 month ago


Austin, Texas, United States Ascension Full time
Job Summary

Ascension is seeking a Community Health Worker to join our team. As a Community Health Worker, you will play a vital role in supporting our members by providing basic health information, collecting data, and performing clerical duties that support both the RN Case Manager and Social Worker. This is a full-time, remote position with a competitive benefits package.

Responsibilities

Telephonically perform the initial health screening for newly enrolled members and convey the purpose and services of the case management programs.

Provide basic health information, collect data, and perform clerical duties that support both the RN Case Manager and Social Worker.

Work with the healthcare team in support of case management goals, care transitions, and health literacy to optimize the member's care.

Telephonically perform the initial screening for all newly enrolled DCHP members.

Support members in accessing health and social related services, i.e., finding PCP, assist with scheduling appointments and accessing the value added.

Use electronic resources and registries in collecting, reporting, gathering, and documenting data for the case management process.

Assist with monitoring preventive health care screenings and open care gaps and conducts outreach to link the members back to their medical home to have the screenings completed.

Serve as a point of contact by phone and in person for members receiving case management and social work services and others for follow-up activities.

Perform a range of non-clinical case management functions including but not limited to outreach, social support, resource linages, interpretation/translation, and transportation.

May act as preceptor for newly hired case management coordinators, assist with quality improvement activities, and participate in special case management projects.

Promote individual professional growth and development by meeting requirements for mandatory skills competency, build leadership skills for yourself and others in the department.

Perform delegated department operational duties as assigned.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job-specific experience required.

Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Preferred Qualifications

2+ years of experience in patient care of public health setting OR 2+ years as a Medical Assistant strongly preferred.

1+ year of Case Management experience strongly preferred.

Certified Community Health Worker (CCHW) or Certified Medical Assistant strongly preferred.

Bilingual in Spanish strongly preferred.

About Ascension

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision, and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer, and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status, or any other legally protected status or status as a covered veteran in accordance with applicable federal, state, and local laws.

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