Product Specialist

6 days ago


Palmetto Bay, Florida, United States South Dade Kia Full time
Job Overview

South Dade KIA of Homestead is looking for a highly motivated Sales Product Specialist to join our team. As a Sales Product Specialist, you will play a critical role in delivering exceptional customer experiences, promoting vehicle options and value-added services, and driving sales growth.

Compensation: $55,000 - $75,000 per year, depending on experience, plus commission

About the Role

In this role, you will be responsible for greeting customers promptly, guiding them through the sales process, and assisting them in selecting the ideal vehicle. You will also be responsible for providing high-quality, professional vehicle presentations and demonstrations, including test drives.

Key Responsibilities:

  • Greet customers promptly and guide them through the sales process.
  • Assist customers in selecting the ideal vehicle by asking questions, listening to their preferences, and reviewing inventory.
  • Provide high-quality, professional vehicle presentations and demonstrations, including test drives.
  • Promote vehicle options, value-added services, and financing plans in line with dealership policies.
  • Help increase sales by inspecting vehicle displays, ensuring proper merchandising, and reporting issues to the General Manager.
  • Stay informed on incoming inventory, vehicle features, accessories, and how they benefit customers.
  • Make outbound calls to schedule appointments with prospective clients.
  • Follow up with clients through the dealership app to ensure satisfaction and address any questions.
Requirements

To succeed in this role, you will need:

  • Strong interpersonal and consultative skills, both in-person and over the phone.
  • Proven ability to deliver an exceptional customer experience.
  • Outgoing and friendly personality, especially when handling customer objections.
  • Persistent, competitive, and possess a strong work ethic.
  • Ability to overcome customer objections during the sales process.
  • Previous sales experience with a proven track record of success.
  • Bilingual in English and Spanish is required.
  • Successful completion of pre-employment background check and drug screening.
  • Availability to work weekends, some holidays, and a rotating schedule of 8-12 hour shifts.
Benefits

We offer a comprehensive benefits package, including:

  • Competitive pay plan (salary + commission)
  • Health, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Paid Vacation Options
  • Friendly working environment with opportunities for internal promotion and career growth


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