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Customer Service Representative

2 months ago

Verona, Wisconsin, United States Diventures Full time
Job Overview

Diventures, a leading swim and scuba facility expanding across multiple states, is on the lookout for a friendly and enthusiastic front desk greeter. We seek an individual who thrives in a dynamic environment and enjoys engaging with customers.

Primary Responsibilities

The main focus of this role is to deliver outstanding customer service. This position will also emphasize enhancing operational efficiency and fostering customer loyalty through effective communication and organization. You will have frequent interactions with families, making strong interpersonal skills essential. As a greeter, we value a proactive attitude towards learning and professional growth.

Additional responsibilities may include:

  • Processing registrations and enrollments for new students and families using the designated point-of-sale system
  • Creating and managing Sign In/Out documentation
  • Conducting facility tours for visitors
  • Assisting with various tasks, such as preparing materials for children, monitoring restroom supplies, and maintaining cleanliness as required

Desired Personal Attributes

We are looking for someone with a vibrant and positive demeanor who can effectively engage with children and their parents. Ideal candidates will possess:

  • Flexible scheduling availability
  • A passion for being part of a lively and supportive team
  • A commitment to personal and professional development

Qualifications and Skills

  • Minimum age requirement is 16
  • Strong communication abilities
  • Previous experience in customer service or hospitality is advantageous