Lead Barista

About Us:

At Macys, we're proud to be America's Department Store. With 160 years of history, we've built a reputation for fashion, value, and celebration. Our commitment to giving back to our communities is just one reason why we're a leader in retail.

As we continue to innovate and evolve, we're excited to bring the magic of Macys to the world of foodservice. From full-service restaurants to fast-casual options, we're changing the way our customers experience shopping. Our team of skilled culinary workers is passionate about food, and we offer great job opportunities in restaurant management, culinary arts, food sales, and in-store Starbucks locations.

Job Overview:

The Lead Barista supports the Starbucks Manager in running an efficient, professional, safe, and profitable Starbucks operation following all company standards. This role is responsible for providing leadership and direction to associates in providing food products and exceptional customer service.

Essential Functions:

• Follows and ensures team follows Food Division Standards and Best Practices
• Provides leadership and directs associates in providing food products and exceptional customer service
• Ensures team prepares and presents drip coffee, cold beverage, espresso bar, and pastry products to Starbucks standards
• Follows Starbucks merchandising, product presentations, and signing standards
• Ensures team meets speed of service standards
• Monitors food quality using Starbucks checklists
• Demonstrates a positive role model for Starbucks Simply Service Steps
• Supports a strong working relationship with store management
• Provides on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
• Maintains role model standards in grooming, professional appearance, and communications
• Meets highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
• Utilizes forecasts, daily sales reports, and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
• Assists in preparation and production of all menu items
• Assists in ordering food, beverage, dry, and paper goods based on budget and needs of the business
• Assists in product receiving and follows Inventory Best Practices
• Performs other duties as needed

Qualifications and Competencies:

• High School Diploma or equivalent required
• 1-2 years related experience
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, and stooping
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions
• Frequently lift/move up to 25lbs

Benefits:
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at Macys.

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