Quality Assurance Specialist

2 days ago


Yorktown, Virginia, United States Food Lion Full time
Job Overview

As a PT Quality Assurance Associate at Food Lion, you will play a vital role in maintaining the highest standards of cleanliness and safety across our stores. Your primary responsibility will be to ensure that our customers enjoy a clean, safe, and inviting shopping experience.

We are seeking an individual with excellent interpersonal, organizational, communication, and customer service skills to join our team. You will be responsible for maintaining an atmosphere of enthusiastic customer awareness, providing fast, friendly, and accurate customer service, and creating a positive shopping experience. Additionally, you will be expected to sweep and clean floors on nights with no scheduled vendor services, perform weekly cleaning tasks, and maintain a complete understanding of company guidelines, policies, and standard practices.

Key Responsibilities

• Maintain a clean and organized store environment, adhering to Food Lion's high standards of cleanliness and safety

• Provide exceptional customer service, addressing customer concerns and resolving issues promptly

• Collaborate with other associates to achieve common goals and improve overall store performance

• Participate in daily checklists and sanitation procedures, ensuring compliance with food safety and workplace safety guidelines

• Identify and correct any unsafe conditions that could cause associate or customer accidents

• Report all associate and customer accidents according to established Food Lion procedures

Requirements

• High school graduate or equivalent preferred

• Excellent interpersonal, organizational, communication, and customer service skills

• Ability to work independently and as part of a team, prioritizing tasks and managing time effectively

• Strong problem-solving skills, with the ability to think critically and make sound decisions

• Physical stamina to stand for long periods, walk short distances, and lift up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

Benefits

• Competitive hourly rate: $12-$15 per hour, depending on experience

• Opportunities for professional growth and development, including training programs and career advancement opportunities

• A dynamic and supportive work environment, with a focus on teamwork and collaboration

• Flexible scheduling, with varied shifts available to accommodate your needs

About Food Lion

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or any other characteristic protected by law.

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