Restaurant Operations Manager

2 weeks ago


Edmond, Oklahoma, United States S&B's Burger Joint Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to lead our team at S&B's Burger Joint. As a Restaurant Manager, you will be responsible for overseeing all aspects of our business, including front-of-house and back-of-house operations.

Key Responsibilities
  • Coordinate Daily Operations: Ensure seamless execution of daily restaurant operations, including front-of-house and back-of-house activities.
  • Deliver Exceptional Customer Service: Foster a positive dining experience for our customers, responding promptly to their needs and concerns.
  • Manage Staff Performance: Appraise staff performance, provide constructive feedback, and implement strategies to improve productivity and efficiency.
  • Control Operational Costs: Analyze and optimize operational costs, identifying areas for cost reduction and implementing measures to minimize waste.
  • Ensure Compliance: Maintain adherence to health and safety regulations, ensuring a clean and safe environment for our customers and staff.
  • Develop and Implement Policies: Create and implement policies and protocols to maintain future restaurant operations, ensuring consistency and quality.
Requirements
  • Proven Experience: Minimum 2 years of experience as a Restaurant Manager, Restaurant General Manager, or similar role.
  • Customer Service Experience: Proven customer service experience as a manager, with a strong focus on delivering exceptional customer experiences.
  • Food and Beverage Knowledge: Extensive knowledge of food and beverage operations, including menu management and inventory control.
  • Leadership Skills: Strong leadership and motivation skills, with the ability to inspire and guide a team.
  • Financial Management: Acute financial management skills, with the ability to analyze and optimize operational costs.
  • Education: Bachelor's degree in Business Administration, Hospitality Management, or Culinary Arts.


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