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Field Technician

2 months ago

Cleburne, Texas, United States BD Holt Company Full time
Job Overview

The Field Service Technician at BD Holt Company is responsible for delivering exceptional customer service at various off-site locations. This role involves troubleshooting, diagnosing, repairing, and refurbishing a range of compact construction machinery. Candidates must possess a valid driver's license, a clean driving record, and the ability to pass a DOT physical examination. Competitive Sign-On Bonuses are available for qualified applicants.

Key Responsibilities:

  • Adhere to safety protocols and company policies while working.
  • Conduct minor to moderate repairs and troubleshooting with minimal oversight.
  • Diagnose equipment malfunctions and implement solutions.
  • Disassemble and reassemble components, ensuring proper installation of parts.
  • Test and confirm the functionality of all repairs performed.
  • Document job-related activities, including service reports and parts orders, while maintaining accurate customer records.
  • Operate service vehicles in compliance with all licensing requirements.
  • Maintain inspection records and driver logs as mandated by the Department of Transportation.
  • Follow contamination control and HAZMAT regulations diligently.
  • Ensure all tools and equipment are kept in good working condition.
  • Communicate effectively with supervisors and customers regarding job status.
  • Complete tasks efficiently to meet productivity standards.
  • Be available for overtime based on workload demands.
  • Participate in required training and safety courses promptly.
  • Exhibit professionalism in all interactions, serving as a mentor to junior technicians when necessary.
  • Maintain regular and punctual attendance.
  • Perform additional duties as assigned.

Qualifications:

  • A minimum of three years of experience in field or shop service for compact construction equipment, such as skid steers and mini excavators.
  • Knowledge of safe work practices and procedures.
  • Possession of personal tools necessary for repairs.
  • In-depth understanding of equipment, tools, and their maintenance.
  • Strong knowledge of hydraulic systems, transmissions, engines, and electrical components.
  • Proficiency in using current software and hardware relevant to the job.
  • Excellent customer service skills.
  • Basic troubleshooting and diagnostic abilities.
  • Strong organizational skills to prioritize tasks effectively.
  • Ability to operate cranes and forklifts, with the necessary certifications.
  • Capacity to work under pressure and meet deadlines.
  • Ability to handle hand tools, power tools, and pneumatic equipment.
  • Good manual dexterity and coordination.

Education and Experience:

  • At least one year of experience with compact construction equipment is required; three years is preferred.
  • A high school diploma or equivalent is preferred.
  • MSHA and air conditioning certifications are advantageous.

Travel Requirements:

  • Travel is necessary, including potential overnight stays.

Additional Requirements:

  • A valid driver's license is mandatory.
  • Ability to pass a DOT physical examination.
  • Must have a safe driving history.
  • Ownership of required tools for repair tasks is essential.

Physical Demands:

  • Ability to lift and move objects, utilizing core strength without fatigue.
  • Regularly lift materials or equipment weighing up to 80 lbs.
  • Frequent movement and dexterity are required for this position.
  • Capability to climb ladders and maneuver safely around equipment.
  • Ability to respond to visual and auditory signals and perform visual inspections.

Work Environment:

  • Use of protective equipment is required.
  • Work is often performed outdoors in noisy environments with moving machinery.
  • Exposure to various weather conditions and potential chemical hazards.
  • Work may involve cramped spaces and elevated areas.

How to Apply:

If you are interested in this opportunity, please complete the online application on our website. We offer a comprehensive benefits package, including medical, dental, vision, life insurance, a 401K plan, vacation, and holiday pay.

BD Holt Company is an Equal Opportunity and Affirmative Action employer, committed to providing equal employment opportunities to all individuals based on merit and qualifications.