Intake Coordinator

4 days ago


Newport News, Virginia, United States Goodwill of Central and Coastal Virginia Full time
Position Summary:

As a key member of our team, the Intake Coordinator plays a vital role in connecting individuals with disabilities or barriers to employment opportunities at Goodwill. This position requires strong communication and interpersonal skills to build relationships with job seekers, talent acquisition specialists, case managers, and other stakeholders.


Key Responsibilities:
  • Conduct outreach and intake for job candidates with disabilities and/or barriers to support their employment journey.
  • Steward phone inquiries and walk-in job seekers with identified barriers through the intake and/or application process.
  • Provide support to associates using a person-centered approach to ensure successful job retention and skill development.
  • Collaborate with internal resources to identify relevant supports and convert candidates to associates.
  • Represent Goodwill at various events focused on strategic partnerships to hire individuals with barriers.
  • Monitor referrals to provide timely reporting and data on candidate status.
  • Complete and review intake data, case notes, and other documentation in a timely, comprehensive, and accurate manner.

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