Housekeeping Attendant

1 week ago

Dallas, Texas, United States Texas Western Hospitality Group Full time
Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Texas Western Hospitality Group. As a Room Attendant, you will be responsible for ensuring that our guest rooms are clean, comfortable, and well-maintained.

Key Responsibilities
  • Clean and service assigned guest rooms and bathrooms in a timely and organized manner.
  • Change sheets, make beds, and vacuum in both stay-over and check-out guest rooms.
  • Dust entire guest rooms, including tables, nightstands, dressers, light fixtures, televisions, air conditioning units, and window ledges.
  • Clean all mirrors and notify guest services when service is complete.
  • Report any rooms unable to be serviced within appropriate time standards to the supervisor.
  • Respond to requests from guests, supervisors, or management in a timely and efficient manner.
  • Maintain linen carts and supplies neat and organized to department standards.
  • Maintain the security of equipment, keys, and supplies issued each day.
  • Report lost and found articles to the supervisor.
  • Replenish supplies such as drinking glasses, writing supplies, bathroom supplies, and linen.
  • Clean rooms in accordance with the specific brand and company minutes per room standard.
  • Follow procedures for team cleaning and self-inspecting program.
  • Respond quickly to guest requests in a friendly manner and report appropriate complaints or requests to the appropriate department.
  • Keep the maid station clean and organized and make rollaway beds.
  • Provide a professional image at all times through appearance and dress.
  • Follow company policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • Previous housekeeping experience preferred.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Excellent communication and customer service skills.
  • Ability to lift up to 50 pounds and push/pull housekeeping carts.

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