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Food Service Professional

2 months ago

Waco, Texas, United States Hotel Indigo Waco-Baylor Full time
Job Overview

We are seeking a highly skilled and customer-focused Food Service Professional to join our team at Hotel Indigo Waco-Baylor. As a key member of our restaurant staff, you will be responsible for delivering exceptional dining experiences to our guests.

Key Responsibilities
  • Guest Service: Welcome and seat guests promptly, take food and beverage orders, serve meals, and meet special requirements or requests.
  • Menu Knowledge: Develop a comprehensive understanding of menu items, ingredients, and daily specials to provide recommendations and respond to client questions.
  • Restocking and Cleaning: Complete all restocking and cleaning duties by performing opening and closing side work as instructed.
  • Payment and Accuracy: Receive proper payment from guests and ensure the accuracy of the guest check and method of payment to protect both the customer and the restaurant.
Requirements
  • Experience: Previous experience working in food service is preferred.
  • Educational Requirements: High school diploma or equivalent GED certification.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills for working with customers and other team members.
  • Customer Focus: Strong focus on putting the guest first with exceptional customer service experience.
  • Time Management and Organization: Displays impeccable time management and organizational skills.