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Retail Sales Associate
2 months ago
At Michaels Stores, we're looking for a Seasonal Cashier to join our team. As a Seasonal Cashier, you will be responsible for providing a fast and friendly checkout experience for our customers. You will also be responsible for maintaining store recovery standards to deliver our Brand Promises and preventing shrink with friendly service.
Key Responsibilities:
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements;
- Execute Company policies and standards;
- Provide a fast and friendly check out experience;
- Execute cash handling to standards;
- Engage customers on benefits of Rewards and complete enrollments;
- Educate customer on Voice of Customer (VOC) survey;
- Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget;
- Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process;
- Support shrink and safety programs;
- Assist with Omni channel processes;
- Acknowledge customers, help locate product and provide solutions;
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others;
- Cross trained in Custom Framing selling and production;
- Other duties as assigned.
Preferred Qualifications:
- Retail and/or customer service experience preferred;
- Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.
