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Content Ecosystem Program Manager

2 months ago

San Jose, California, United States TikTok Full time
About the Team

The Feed Quality team is dedicated to ensuring that the TikTok feed remains a safe and inviting space for all users, including younger audiences. This commitment fosters an environment where creators are encouraged to produce high-quality content, ultimately enhancing user satisfaction over time.

We collaborate closely with the recommendation and personalization teams to customize the feed according to the diverse interests of our users, aiming to increase overall happiness and engagement.

Responsibilities
  • Oversee product operations within the TikTok Content Ecosystem Feed Safety team.
  • Possess a comprehensive understanding of content policies and related issues.
  • Identify potential challenges within the ecosystem and work alongside cross-functional teams to enhance workflows, including issue detection, data gathering and analysis, model development, and strategy assessment.
  • Grasp the principles and processes of the content recommendation system.
  • Support algorithm teams and data scientists in refining models and optimizing product strategies.
  • Engage with various teams including Product, Policy, Algorithm, Trust and Safety, and Research and Development to streamline and enhance the efficiency of product strategy iterations.
Minimum Qualifications
  • 3+ years of experience in product management or operations.
  • Ability to comprehend the needs of content consumers, creators, and a diverse user base.
  • Exceptional collaboration and communication skills to foster trusted relationships with cross-functional teams.
  • Strong project management capabilities, with a knack for transforming ambiguous challenges into clear solutions.
  • Proficient in data analysis with strong logical reasoning skills.
Preferred Qualifications
  • A passion for content products; experience in content understanding, policy design, ecological governance, or similar roles is advantageous.
Education

Bachelor's degree or higher.