Dispatcher Supervisor/ Operations Manager

3 days ago


Doylestown, United States Fred Beans Full time
Dispatcher Supervisor/ Operations Manager

Come be a part of Fred Beans' Best Places to Work for 6 years running

Duties and Responsibilities:
  • Verify employee attendance by checking voicemails and emails.
  • Assist with daily routes and staffing by monitoring employee on-time reporting and vehicle size requirements.
  • Monitor loading progress and update Elite routing for Swedesboro routes.
  • Assist with loading returns on trailers as needed.
  • Ensure drivers adhere to delivery routes set by Elite Extra.
  • Review and respond to driving inquiries from driving divisions or sales managers.
  • Assist with 2nd run unloading and dispatching drivers.
  • Collaborate with Sales Managers to review routes for efficiency.

If customer routes are changed, Sales Managers must review and approve changes before implementation.

Key Responsibilities:
  • Daily review of routes to ensure procedures are followed, including N.O.T. notifications to dispatch in Doylestown.
  • Print Driver COD reports daily for each route to be sent to Doylestown in the Black Box.
  • Update truck maintenance reports daily.

Weekly truck inspection reports are sent to the D.T.M.

Additional Responsibilities:
  • Schedule service and maintenance for assigned fleet and assist with vehicle shuttling as needed.
  • Investigate and resolve driver log discrepancies with accounting if necessary.
  • Monitor and review Elite maps for concerns, planning, and suggestions.
  • End-of-week review with T.O.M. and D.T.M. via phone or email.

Inventory and order necessary forms and daily supplies for the Swedesboro Truck Operation.

Daily huddles with the team to discuss issues, weather, and operations.

Assist T.O.M. and D.T.M. with accidents, 60-day, and annual reviews.

Quarterly Drivers Meeting:
  • Participate in quarterly drivers meetings with T.O.M.


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