Customer Service Representative

1 day ago


Mt Vernon, Illinois, United States Alabama ONE Full time
Job Description

The Teller role serves as the front-line ambassador for Alabama ONE Credit Union, providing excellent service to members.

  • Receives and processes member financial transactions including deposits, withdrawals, and loan payments. Sells money orders and other negotiable instruments to members. Transfers amounts from member accounts as directed.
  • Posts transactions to member accounts and maintains member records.
  • Welcomes members and provides routine information concerning services. Directs members to appropriate departments for specific information and service.
  • Balances cash drawer and transactions on a daily basis.
  • Daily opens and closes his/her computer terminal accounts for assigned cash and transactions and balances to the terminal teller/close report. Remits receipts to the Accounting Department.
  • Handles completion of OFAC reporting for member and non-member transactions.
  • Performs other duties as assigned.

Estimated Salary: $35,000 - $45,000 per year based on location and experience.

Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • SOME cash handling experience.
  • A high degree of tact and professionalism.
  • Strong attention to detail.
  • A commitment to providing excellent member service.


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