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Retail Sales Specialist

2 months ago

Honolulu, Hawaii, United States Best Buy Full time
About the Role

We are seeking a highly skilled Retail Sales Specialist to join our team at Best Buy. As a Retail Sales Specialist, you will be responsible for engaging with customers to understand their needs and preferences, providing expert service and recommendations, and maintaining expert-level knowledge of all products in the appliances category.

Key Responsibilities
  • Engage with customers in the appliances department to support the customer experience, complete transactions, and drive profitable growth
  • Stay informed about the latest technology trends and products through continuous learning and professional development
  • Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience
  • Prioritize activities based on urgency and importance, set realistic deadlines, and use tools and techniques to manage time effectively
  • Maintain department merchandising and readiness to serve customers
  • Train other sales floor personnel on how to be successful in the department
Requirements
  • 1 year of experience building complex solutions in sales, customer service, or related fields
  • Preferred qualifications: 1 year of leadership experience in related field or military leadership equivalent, 1 year of experience selling in premium products, luxury brands, and/or custom design environments, 1 year of experience in customer relationship management (CRM)
What We Offer

We are committed to helping our people thrive at work and at home. Our benefits include competitive pay, generous employee discount, physical and mental well-being support, and a commitment to being a great place to work.

Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.