Shift Supervisor

1 week ago


Blue Island, Illinois, United States BronxWorks Full time
Job Title: Shift Supervisor - Homeless Outreach Team

BronxWorks is seeking a highly skilled and compassionate Shift Supervisor to join our Homeless Outreach Team. As a Shift Supervisor, you will play a critical role in leading our outreach personnel during overnight shifts, ensuring the safety and well-being of our clients, and providing exceptional support to our team members.

Key Responsibilities:
  • Supervise and lead outreach personnel during overnight shifts, providing guidance and support as needed.
  • Train staff in safety measures and protocols to ensure a safe working environment.
  • Meet with Outreach Team leadership to report staff concerns and discuss field operations.
  • Ensure compliance with incident reporting and maintain accurate records.
  • Conduct field outreach with the outreach team, engaging with clients and building rapport.
  • Document all interactions with clients in the system of record.
  • Maintain familiarity with social services and resources available in the community.
Requirements:
  • High School Diploma or GED required; Bachelor's degree preferred.
  • Valid driver's license with a clean driving record.
  • One year of homeless outreach or related work experience preferred.
  • Ability to engage and build rapport with populations with high support needs.
  • Strong oral and written communication skills.
  • Excellent organizational, teambuilding, and leadership skills.
  • Detail-oriented and resourceful with strong time management and organizational skills.
  • Proficiency in Microsoft Office suite and other standard business technology.
Physical Requirements:
  • Ability to use a computer for prolonged periods.
  • Ability to occasionally lift and/or move up to 10 pounds.
  • Ability to stand, walk, or sit for long periods of time.
  • Ability to climb five flights of stairs.
  • Ability to bend and retrieve objects and/or documents.
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.

BronxWorks is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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