Customer Service Manager

4 weeks ago


Dunlap, Illinois, United States AGCO Full time

About AGCO

AGCO is a leading manufacturer of agricultural equipment and solutions. We are committed to helping farmers and agricultural professionals solve the world's most pressing challenges.

Job Summary

We are seeking a highly motivated and experienced Customer Service Manager to join our team. As a Customer Service Manager, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities

  • Provide timely and effective resolution to customer complaints and issues
  • Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Identify and implement process improvements to increase customer satisfaction and reduce complaints

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Experience in customer service or a related field

What We Offer

As a Customer Service Manager at AGCO, you will have the opportunity to work with a talented team of professionals who are passionate about making a difference in the agricultural industry. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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