Front of House Representative
7 days ago
We're seeking a highly organized and detail-oriented Front of House Representative to join our team at Zany's in Lewiston, ID. In this role, you'll be responsible for managing front-of-house operations, ensuring seamless guest experiences, and supporting our servers and bartenders as needed.
About You:
To excel in this role, you should have excellent communication skills, the ability to multitask with ease, and a strong understanding of restaurant etiquette. If you're a team player who is passionate about delivering top-notch service, we'd love to hear from you
Responsibilities:
• Manage front-of-house operations, including waiting lists and seating arrangements
• Greet guests warmly and ensure their experience is exceptional
• Answer phones, take messages, and book reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce server names
• Greet customers upon departure
• Coordinate with servers on seating options and availability
• Maintain a clean reception area
• Cater to guests requiring extra attention
• Assist servers as needed
• Learn support positions to aid servers
Requirements:
• Understanding of restaurant etiquette and service functions
• Familiarity with health and safety regulations
• Excellent customer service and multitasking skills
• Ability to communicate effectively over phone and in person
• Strong organizational skills with ability to monitor entire dining and bar area
• Responsible, enthusiastic, reliable, and professional demeanor
• Willingness to learn and adapt to new situations
• Commitment to excellence in your job
• Availability to work shifts as needed
• Good physical condition to walk and stand during shift
• Access to reliable transportation
What We Offer:
At Zany's, we prioritize our employees' growth and well-being. Our comprehensive benefits package includes medical and dental insurance, 401(k) matching, tuition assistance, daycare reimbursement, and a monthly meal discount card. If you're looking for a dynamic work environment that values community and employee development, let's connect
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