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Retail Store Team Member

2 months ago

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Join Our Team at Grandin Road

Position: Part-Time Retail Store Team Member

About Us:

At Grandin Road, we are dedicated to providing exceptional customer experiences and high-quality products. As a Retail Store Team Member, you will play a crucial role in maintaining our standards of service and product presentation.

Your Role:

As a member of our retail team, you will be responsible for a variety of tasks aimed at ensuring customer satisfaction and operational efficiency.

Key Responsibilities:

  • Customer Engagement: Attend to customer needs promptly and courteously, fostering loyalty and repeat business.
  • Issue Resolution: Address customer inquiries effectively, aiming to resolve issues at the first point of contact.
  • Brand Representation: Uphold the Grandin Road brand values in every interaction.
  • Sales Promotion: Utilize product knowledge and merchandising techniques to enhance sales.

Cash Handling:

  • Process transactions and refunds accurately using the store's electronic point of sale system.
  • Ensure the cash drawer is balanced before opening and report any discrepancies.
  • Maintain documentation for refunds and returns.

Inventory Management:

  • Receive and verify deliveries, ensuring all documentation is accurate.
  • Price and prepare products for sale, documenting any discrepancies.

Merchandising Standards:

  • Ensure all products are properly labeled with accurate information.
  • Timely restock and display products on the sales floor.
  • Maintain cleanliness and organization within the store to enhance the customer experience.

Qualifications:

  • Excellent communication skills.
  • Strong commitment to customer service excellence.
  • Awareness of health and safety practices in the workplace.
  • Professional demeanor and positive attitude.
  • Ability to multitask and prioritize in a dynamic environment.
  • Adherence to company policies and procedures.

Education: High School Diploma or equivalent.

Experience: Previous retail experience is preferred but not required.

We look forward to welcoming you to our team at Grandin Road