Customer Experience Coordinator

1 week ago


Kuna, Idaho, United States NAPA Auto Parts Full time

**Job Opportunity:**

NAPA Auto Parts offers a challenging and rewarding role as a Customer Experience Coordinator. In this position, you will focus on providing outstanding customer service and supporting the Store Manager in driving store success.

Key Responsibilities:

  • Deliver exceptional customer experiences through timely and effective issue resolution.
  • Collaborate with the Store Manager to achieve sales and customer satisfaction goals.
  • Support employee development and retention initiatives.
  • Assist with inventory management and store maintenance.
  • Identify opportunities to improve store operations and recommend process improvements.

Benefits and Compensation:

  • Salary: $50,000 - $60,000 per year.
  • Paid time off and holidays.
  • Dental, medical, and vision insurance.
  • 401(k) matching program.
  • Employee discounts and uniforms.

Requirements:

  • A valid driver's license is necessary.
  • Previous retail sales experience is preferred.
  • A high school diploma or equivalent is required.
  • Excellent communication skills.
  • Strong analytical skills.
  • Must be able to lift up to 60 pounds.


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