Customer Experience Coordinator
1 week ago
**Job Opportunity:**
NAPA Auto Parts offers a challenging and rewarding role as a Customer Experience Coordinator. In this position, you will focus on providing outstanding customer service and supporting the Store Manager in driving store success.
Key Responsibilities:
- Deliver exceptional customer experiences through timely and effective issue resolution.
- Collaborate with the Store Manager to achieve sales and customer satisfaction goals.
- Support employee development and retention initiatives.
- Assist with inventory management and store maintenance.
- Identify opportunities to improve store operations and recommend process improvements.
Benefits and Compensation:
- Salary: $50,000 - $60,000 per year.
- Paid time off and holidays.
- Dental, medical, and vision insurance.
- 401(k) matching program.
- Employee discounts and uniforms.
Requirements:
- A valid driver's license is necessary.
- Previous retail sales experience is preferred.
- A high school diploma or equivalent is required.
- Excellent communication skills.
- Strong analytical skills.
- Must be able to lift up to 60 pounds.
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