Pit Supervisor

Delaware Park Casino & Racing is seeking a highly skilled and experienced Pit Supervisor to join our team. As a Pit Supervisor, you will be responsible for ensuring the integrity of the game, creating a fun and entertaining environment for our guests, and safeguarding company assets.

• Maintain the integrity of the game and ensure compliance with gaming regulations.
• Create a fun and entertaining environment for our guests, with a focus on delivering exceptional service.
• Manage Table Games areas, including issuing player comps, player rewards cards, and individual table wins and losses.
• Responsible for managing the security of cards, chips, and games, as well as inspecting for irregularities.
• Ensure compliance with Delaware Park policies and State regulations, to ensure smooth and efficient gaming.
• Responsible for Pit accounting procedures, including fills, credits, and marker play.
• Monitor gaming levels and use judgment regarding the opening and closing of tables based on business volumes.
• Provide direction and explanation to dealers in regards to problems and/or difficulties in regards to the game.
• Work productively in a fast-paced environment and effectively communicate with co-workers and keeping Table Games Director apprised of any problem areas.
• Maintain professionalism at all times when working with other team members and/or guests.
• Ability to resolve guest/team member complaints and concerns with professionalism and efficient follow-up.
• Have the ability to read and understand Timesheets, record dealer hours, and adjust accordingly.
• Communicate (both written and verbal) with and promote positive team member and guest relations.

• Must be a current Dual Rate Supervisor.
• Must have certification and proficiency in at least two games- Craps, Black Jack, or Roulette, and must have working knowledge of all Novelty Games.
• Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery.
• Understand all internal controls for the department; knowing all gaming regulations and steps taken to ensure compliance, including monitoring counting methods.
• Knowledge of Microsoft Windows and Player Tracking systems required.
• Must have strong math skills, with the ability to calculate numbers quickly and accurately. As well as excellent organizational skills.
• Ability to see and read cards at a distance of 20 feet.
• Ability to bend reach, pull, push, kneel, squat and grasp as needed.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.