Resort Services Supervisor

6 days ago


Sevierville, Tennessee, United States Wilderness Territory Full time
Job Description

The Assistant Guest Services Manager is a critical role at Wilderness Territory, requiring strong leadership, technical, and communication skills. If you are a motivated and organized individual with a passion for delivering exceptional guest experiences, we encourage you to apply.

  • Main Responsibilities:
  • Oversee front desk operations, manage daily activities, and supervise front desk staff.
  • Address guest complaints, recover service, and take corrective action when necessary.
  • Monitor and maintain accuracy in payment collection, stock supplies, and PBX operation.
Essential Duties and Responsibilities
  • Guest Assistance: Attend to all guest assistance requests, either by phone or in person.
  • Check-ins and Check-outs: Process guest arrivals and departures, handling all associated tasks and paperwork.
  • PBX Operation: Manage and operate the property's PBX system, ensuring efficient communication between departments.

  • Activities Supervisor

    2 weeks ago


    Sevierville, Tennessee, United States Wilderness Territory Full time

    SUMMARY: The Activities Supervisor is to interact with guests to ensure they have memorable experiences during their stay. He/she is to organize and implement engaging individual and group activities for a varying population of resort guests. The Activities Supervisor is also responsible for maintenance of storage areas, record keeping, decorating for...


  • Sevierville, Tennessee, United States MasterCorp Part time

    Job Description Job Description Join Our Team at MasterCorp, Inc.At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity...

  • Grounds Supervisor

    3 weeks ago


    Sevierville, Tennessee, United States Travel + Leisure Full time

    We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and...


  • Sevierville, Tennessee, United States MasterCorp Part time

    Join Our Team at MasterCorp, Inc.At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are...


  • Sevierville, Tennessee, United States Wilderness Territory Full time

    SUMMARY: Guest Services Assistant Managers are working managers, responsible for overseeing front desk operations, such as attending to all guest assistance requests, check-ins, check-outs, parking lot support, and team member support as appropriate. Managers are also responsible for ensuring documentation, such as registration cards are provided to and...

  • Site Supervisor

    3 weeks ago


    Sevierville, Tennessee, United States Anne Arundel Dermatology Full time

    OverviewAt Anne Arundel Dermatology we give exceptional care - to our patients and to eachother. Patient First | Caring | Accountability | Trust | One Team | GrowthFounded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel...


  • Sevierville, Tennessee, United States Wilderness Territory Full time

    SUMMARY: Commissary Supervisors are responsible for assisting with receiving, accounting for and delivering of food and other products and shipping and receiving. Constant hands-on attention must be given to the delivery of food and beverage, and timely delivery of courier packages to the department/departments. Additionally the Commissary Supervisor will...


  • Sevierville, Tennessee, United States Wilderness Territory Full time

    SUMMARY: Commissary Supervisors are responsible for assisting with receiving, accounting for and delivering of food and other products and shipping and receiving. Constant hands-on attention must be given to the delivery of food and beverage, and timely delivery of courier packages to the department/departments. Additionally the Commissary Supervisor will...


  • Sevierville, Tennessee, United States Wilderness Territory Full time

    ResponsibilitiesThe Manager in Training will be responsible for the following duties:* Rotating through various departments to gain knowledge of each operational area* Assisting in the daily operations of all departments, including Guest Services, Housekeeping, Food & Beverage, Sales & Marketing, and Human Resources* Supervising and supporting department...


  • Sevierville, Tennessee, United States Travel + Leisure Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....


  • Sevierville, Tennessee, United States Wilderness Territory Full time

    **Welcome to Wilderness Territory**We are proud to offer a unique and memorable experience for our guests. As a Guest Services Associate, you will play a vital role in ensuring that every guest has an unforgettable stay with us.**Responsibilities**Register and assign rooms to guests, issue room keys, and maintain accurate recordsProcess payments from...


  • Sevierville, Tennessee, United States Wilderness Territory Full time

    SUMMARY: A Night Auditors is the front line of front desk operations attending to all guest assistance, check-ins, check-outs, and occasionally parking lot support. Night Auditors are also responsible for ensuring documentation such as registration cards are provided to and completed by their guests and address any balances owed for services or goods. Night...


  • Sevierville, Tennessee, United States Wilderness Territory Full time

    JOB SUMMARY:Accommodate resort guests by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations and presenting statement to and collecting payments from departing guests. Provide excellent customer service to our guests....

  • Service Specialist

    3 weeks ago


    Sevierville, Tennessee, United States Bass Pro Shops Full time

    POSITION SUMMARY: The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/UTV and at times assist with the sale of parts and...


  • Sevierville, Tennessee, United States Wyndham Destinations Full time

    About this RoleThis Maintenance Technician position is a key member of our facilities team, responsible for maintaining the physical integrity of our properties. Key responsibilities include:Conducting routine inspections of guest rooms and public areas.Performing repairs and maintenance tasks, both routine and emergency.Addressing guest concerns and...


  • Sevierville, Tennessee, United States Wyndham Destinations Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....


  • Sevierville, Tennessee, United States Vulcan Materials Full time

    Vulcan Materials Company - [Diesel Technician / Fleet Mechanic] As a Field Service Diesel Technician at Vulcan Materials Company, you'll: Troubleshoot and repair diesel engines and heavy equipment; Perform preventative maintenance on equipment; Conduct diagnostic tests to identify issues; Maintain accurate records of repairs and maintenance activities;...

  • Manager in Training

    3 weeks ago


    Sevierville, Tennessee, United States Wilderness Territory Full time

    SUMMARY: The Manager in Training (MIT) program is designed to provide aspiring leaders in the hospitality industry with hands-on experience and training in all aspects of hotel or restaurant operations. The MIT will be immersed in various departments such as Guest Services, Housekeeping, Food & Beverage, Sales & Marketing, and Human Resources to develop a...

  • Manager in Training

    4 days ago


    Sevierville, Tennessee, United States Wilderness Territory Full time

    SUMMARY: The Manager in Training (MIT) program is designed to provide aspiring leaders in the hospitality industry with hands-on experience and training in all aspects of hotel or restaurant operations. The MIT will be immersed in various departments such as Guest Services, Housekeeping, Food & Beverage, Sales & Marketing, and Human Resources to develop a...


  • Sevierville, Tennessee, United States Covenant Health (Tennessee) Full time

    Key Responsibilities:Clean and disinfect all surfaces and equipment, adhering to hospital protocols.Maintain accurate records of tasks completed and supplies used.Communicate effectively with colleagues and supervisors regarding any issues or concerns.Adhere to all health and safety regulations, protecting both yourself and others.Work Environment:You will...