Service Operations Manager

1 week ago


Bridgewater, Massachusetts, United States UPS Full time
Job Summary

UPS is seeking a highly skilled and motivated individual to join our team as a Service Associate II. This role is responsible for managing the delivery of contracted services to customers, ensuring that service level agreements and key performance indicators are met or exceeded.

Key Responsibilities
  • Manage daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, and customer relationships.
  • Perform a variety of financial activities including forecasting, allocations, adjustments, and creating annual business plans to meet business unit and corporate initiatives.
  • Identify and recommend opportunities for improving efficiency, effectiveness, and capabilities of the operation.
  • May provide support to field stocking locations, agent locations across multiple geographies, and support the provider network.
  • May operate powered industrial equipment.
Requirements
  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
  • UPS is an equal opportunity employer and does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
About UPS

UPS is a Fortune Global 500 organization committed to providing a workplace free of discrimination, harassment, and retaliation. We are a leader in the logistics and delivery industry, and we are seeking talented individuals to join our team.



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