Frontline Customer Service Representative
6 days ago
Overview
The Office of the Registrar at MSCCN seeks a skilled Frontline Customer Service Representative to provide high-quality support to students, faculty, staff, and visitors. This role requires excellent communication skills, a professional demeanor, and the ability to work effectively in a team environment.
Key Responsibilities
- Provide frontline customer service, responding to inquiries, and resolving issues promptly and professionally.
- Collaborate with Academic Records and Administrative Services teams to ensure seamless service delivery.
- Develop and maintain knowledge of office operations, policies, and procedures.
Requirements and Qualifications
- Bachelor's degree in a related field or equivalent experience.
- Excellent customer service and communication skills.
- Ability to work effectively in a fast-paced environment.
Compensation and Benefits
- Salary: $48,000 - $58,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
About MSCCN
MSCCN is a dynamic organization dedicated to empowering individuals and communities through education and employment opportunities. Our commitment to excellence, integrity, service, and diversity drives everything we do.
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