Senior Quality Assurance Manager
22 hours ago
We are seeking an experienced Senior Quality Assurance Manager to join our team at Keurig Dr Pepper Inc.
About the Role- The Senior Quality Assurance Manager will play a key role in ensuring the highest quality of our products and services.
- This includes leading quality initiatives, collaborating with cross-functional teams, and driving process improvements.
- Develop and implement quality strategies to meet business objectives.
- Lead failure and root cause analysis on production line systems.
- Collaborate with Product, Engineering, and OEM teams to identify and correct issues.
- Ensure timely and accurate implementation of corrective and preventative actions.
- Lead all aspects of site quality preparation and manage quality checks on operational lines.
- Develop and implement quality and food safety plans for sites.
- Create action plans for out-of-spec products, including process ingredients and equipment.
- Lead validation of new flavors, ensuring compliance with R&D specifications.
- Design and develop data-driven Quality Control Plans for testing and evaluation.
- Develop methods for sampling, testing, analysis, and reporting of data.
- Develop site quality leading indicators and processes to monitor and improve plant quality and culture.
- Create data collection, analysis, and reporting methods, and effective KPIs/metrics to drive continuous improvement.
- Provide technical leadership by participating in and leading Process Capability Studies and FMEAs.
- Manage quality of water, glycol, alginate, CIP/COP equipment, and processes.
- Work closely with Data Analytics, Triage, Test Engineering, Design Engineering, and Customer Care teams to assess customer complaints.
- Lead quality interface with 3PL to coordinate inventory holds, rework, and assessment of non-conformances.
- Support packaging category team to ensure product packaging testing meets required standards.
- Coordinate and execute corrective action and preventive action (8D) processes.
- Evaluate current hardware and software test methods, propose, and implement additional testing for current product platforms.
- Present and review data/reports related to specific issues to peers and executives.
- Establish standard procedure formats and maintain a library of QC protocol documents.
- Foster working relationships among partners to promote quality, robustness, and reliability.
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Quality Assurance Specialist
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