Senior Systems Architect

6 days ago

Irvine, California, United States Golden State Foods Full time
Job Description

We are seeking an experienced IT professional to join our team as a Sr. Systems Engineer. The successful candidate will be responsible for ensuring the availability and functionality of our Office 365 environment, including Azure/Entra ID, Exchange Online, Teams, OneDrive, and SharePoint Online.

In addition to providing OS-level support for Linux, the Sr. Systems Engineer will identify and implement automation opportunities, as well as implement security best practices on supported platforms. This is a great opportunity to help our IT organization mature and formalize its service offerings.

The position reports to the Systems Engineering Manager and is located in Irvine, CA. This will be a hybrid role, with an expected 3 out of 5 physical days in the office.

Duties and Responsibilities
  • Systems Support and Administration (60%):
    • Provide administrative and operational support in all areas needed: Azure / Entra ID/AD Connect, AD On-Prem, Exchange Online, SharePoint Online, SSO and Enterprise App configurations, Teams, OneDrive, and all associated configurations.
    • Understand the breadth of our service offerings; suggest, plan, and implement solutions for complex problems.
    • Enhance service offerings by partnering with vendors and researching options.
    • ServiceNow Ticket handling and support for Level 2 and Level 3 issues.
    • Troubleshoot and resolve system issues. Identify and help implement prevention measures. Follow Severity 1/outage procedures and processes.
    • Participate in after-hours upgrades, troubleshooting, and/or on-call availability as scheduled.
    • Continuously improve and automate administrative and operational tasks by leveraging automation, scripting (PowerShell), and 3rd party tools.
    • Create and maintain documentation as it relates to configuration(s) and integrations.
    • Create and help maintain formal procedures on operational maintenance and policies related to the O365 platform, system security, performance monitoring, and system changes.
    • Administer licensing audits, reviews and optimization for O365.
    • Develop cadence of operational maintenance checklist and scheduled activities.
  • Technology Projects (30%):
    • Evaluate current systems in areas of specialty to identify areas for improvement or new direction and provide input into future systems strategies.
    • Influence and contribute to detailed designs, functional and technical, for assigned projects.
    • Create, request, and present technical and licensing requirements on new projects.
    • Work closely with IT staff to clearly define issues and/or requirements that result in modifications to any of the systems, hardware or OS in area of specialty.
    • Provide expert advice, training and project management and technical support for various projects in area of specialty.
  • Security Audits/Implementations (10%):
    • Continuously evaluate and assess the feasibility of security policy and security-related tasks that are requested by the security team.
    • Contribute knowledge in areas of expertise around implementing best security practices and monitoring for drift.
Qualifications

Bachelor's degree in Computer Science or related field. Minimum 4+ years experience in Windows Server, Active Directory, Exchange Server, PowerShell, Linux, and networking principles. Strong analytical and problem-solving skills, excellent communication skills, and ability to work effectively in a team environment.

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