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Hospitality Coordinator PRN

2 months ago


Centennial, Colorado, United States christian living communities Full time

Job Overview

Position Summary

Are you passionate about providing exceptional service in a dynamic environment? We are seeking a proactive individual with a keen sense of hospitality to serve as the primary liaison for service-related inquiries. Your role will encompass addressing resident questions, facilitating bookings for various amenities, and delivering tailored support. Furthermore, you will handle incoming communications, welcome guests, and act as a reliable source of information.

Key Responsibilities

  • Effectively screens and directs incoming calls.
  • Welcomes and assists visitors and residents with inquiries.
  • Manages incoming correspondence and provides administrative support.
  • Responds to urgent calls and ensures building safety.
  • Processes maintenance requests and oversees office supplies.
  • Addresses resident emergencies as required.
  • Performs additional duties as assigned.

Qualifications

Essential Skills & Experience

  • High School diploma or equivalent required.
  • Experience with multi-line phone systems is essential.
  • Prior experience in concierge or hospitality roles is preferred.
  • Outstanding communication and organizational skills are necessary.
  • Proficiency in office applications (Word, Excel, Outlook) is required.
  • Fluency in English is mandatory.
  • Demonstrated customer service skills are crucial.

Work Environment / Physical Demands

  • Occasionally lifts objects weighing up to 20 pounds.
  • Requires sitting, standing, and bending throughout the workday.
  • Engages in frequent interactions with residents, visitors, and family members.
  • Experiences regular interruptions during work hours.