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Graduate Enrollment Counselor
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San Francisco Bay University is seeking an innovative and experienced enrollment professional to serve as a Graduate Enrollment Counselor. This role involves actively recruiting and enrolling students by attending graduate school fairs, visiting four-year institutions and employers to host virtual and in-person informational sessions, and coordinating or participating in additional programming.
Key Responsibilities:- Actively recruit and enroll prospective graduate students
- Represent the university locally and out of state in support of recruiting efforts
- Work collaboratively with enrollment leadership to develop and conduct yield activities
- Maintain situational awareness of assigned enrollment funnels
- Participate in campus and virtual events, especially Accepted Student Day, New Student Orientation, Open House, and other informational events
- Demonstrate a comprehensive understanding and alignment with the university's mission, vision, and values
- Stay informed about the university's academic programs, support services, and co-curricular offerings
- Provide exceptional customer service by promptly responding to inquiries, delivering clear and accurate information, and maintaining positive relationships
- Collaborate with faculty, staff, and alumni, to coordinate recruitment efforts
- Provide guidance to prospective students about enrollment policies and procedures, responding promptly to inquiries and concerns to provide effective solutions
- Evaluate applications for admission and follow up with applicants
- Assist in the creation of promotional materials for recruiting activities
- Maintain strict confidentiality of records, correspondence, and sensitive information
- Bachelor's degree. Master's degree preferred.
- 1-2 years of direct admissions experience; related experience; or equivalent combination of experience, training, and/or education;
- Must be able to travel in state and out of state. Will be required to work evenings and weekends as well as extended hours during peak periods.
- Demonstrated strong commitment to diversity, equity, inclusion, and social justice.
- Customer service orientated and displays a high level of professionalism. Ability to follow procedures and have a strong attention to detail.
- Demonstrated ability to work in a fast-paced, high-volume environment, both independently and collaboratively.
- The position requires excellent written and oral communication and interpersonal skills.
- Knowledgeable of higher education enrollment and general university functions and services.
- Demonstrated commitment to personal and professional growth.
- Proficient with computers, including browser-based software services, Microsoft Office, CRMs, and email. Experience with Salesforce is a plus.
$65,000-$80,000, DOE.
Work Environment & Physical Demands:Must be able to lift and carry up to 20 lbs.
The employee is required to crouch, walk, reach, grasp, carry, and push.
The employee is occasionally required to sit or stand for long periods.
Please submit a cover letter and your resume to be considered for this position.
This position description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities required by the employee.
Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.
SFBU is an Equal Opportunity / Affirmative Action Employer:
SFBU is committed to providing equal employment opportunities for all employees and applicants for employment.
SFBU does not discriminate in employment opportunities or practices based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other characteristic protected by law.
