Manager Learning and Development
4 weeks ago
Dexcom is a pioneering company in the field of continuous glucose monitoring (CGM). With a strong commitment to improving human health, we are driven by a passionate team of over 10,000 employees worldwide. Our mission is to empower people to take control of their health by providing personalized, actionable insights that drive better health outcomes.
Job DescriptionWe are seeking an experienced Manager of Learning and Development to join our Human Resources Learning & Development team. As a key member of our team, you will be responsible for leading a training team to promote a high-tech, hands-on approach to training. Your primary focus will be on planning, implementing, and directing employee training across the business to meet company and internal customer objectives.
Key Responsibilities- Develop and implement a structured training management system that enables scaling and continuous improvement.
- Lead and manage a training delivery team by confidently directing work, delegating tasks, and empowering the team to execute duties in a manner that aligns with business goals.
- Work with cross-functional teams to support the installation and ramp of commercial production.
- Partner with internal and external stakeholders to define, prioritize, and develop training plans, ensuring alignment on program deliverables.
- Assist in recruiting and training subject matter experts who can facilitate highly active and engaging learning experiences for all employees.
- Collaborate to document and publish internal processes and standards.
- Use training evaluation data to identify opportunities and drive ongoing performance improvement within both the business and the training process.
- Ensure the training delivery team's commitment to comply with established safety practices and documented quality system procedures at all stages of training.
- Establish an annual training budget and manage expenditures throughout the year in conjunction with site leadership and HR Learning & Development.
- Employ sound leadership, management techniques, and best practices in supervising your team (e.g., provide guidance, support, conflict mitigation, tools, and resources).
- Encourage individual and team development and establish measured performance goals for each team member regularly.
- 10+ years of coaching and training experience, with a minimum of 5 years managing direct reports, and a minimum of 2 years managing projects.
- Extensive knowledge of theories and models of adult learning, diverse instructional modalities, types and applications of facilitation techniques, and skills for effectively sourcing, establishing, and managing partnerships.
- Strong experience in building and managing work groups, coordinating logistical tasks associated with planning learning events, developing project plans and schedules, establishing, monitoring, and communicating progress toward the achievement of goals, objectives, and milestones, facilitating learning events, creating a positive learning environment, selecting and employing the most effective delivery format and media, using a learning management system, improving training effectiveness, supporting professional development, and understanding how training, development, and performance improvement contributes to an organization's competitive advantage.
- Effective communication skills, comfort with presenting issues and challenges, ability to flex and adapt to rapidly changing circumstances, high level of emotional intelligence, approachability and trustworthiness, strong conflict mitigation skills, willingness to collaborate and share knowledge, proven success working with remote teams, and ability to function well in situations with high levels of ambiguity.
- Manufacturing experience essential, automation environment an advantage.
- Degrees in training, learning and development, or human performance improvement.
- Teaching, training, or facilitation certificate or credentials.
- Project management certification or comparable experience.
- Behavioral assessment certification (e.g., The Predictive Index, DiSC).
- Medical device industry experience.
- Experience with start-up/scale-up organizations.
- A front row seat to life-changing CGM technology.
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
- 25-50%.
- Typically requires a Bachelor's degree with 8-12 years of industry experience.
- 2-5 years of previous management or lead experience.
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