Customer Support Specialist
3 weeks ago
We are a small yet dynamic marketing and sales firm specializing in expanding our clients' business growth through direct-to-consumer interaction. Our imaginative techniques have shown actual results, leading to substantial growth achievements and an increasing need for additional support.
At A2I Enterprise, we prioritize quality over quantity, carefully evaluating every application to build the best possible team. We offer opportunities for personal and professional growth, with fast advancement into leadership and management roles available.
Job OverviewThis Customer Support Associate role involves delivering friendly customer service, providing information about products and services to existing and potential customers, troubleshooting objections and questions while maintaining a positive attitude, and maintaining accurate records of all customer interactions.
Daily Responsibilities- Provide exceptional customer service while offering product and service information to existing and potential customers
- Troubleshoot customer objections and questions while maintaining a positive and professional demeanor
- Maintain up-to-date and accurate records of all customer interactions and personal information
- Cultivate knowledge on products and services for informed customer interactions
- Attend team-based meetings for training, skill development, and networking with top executives
- 1-3 years of experience in customer service, sales, or retail/hospitality environments (a bonus)
- Outstanding communication skills
- Above-average emotional intelligence and people skills
- Ability to work independently or in a team setting
- Desire to work in a fast-paced customer service environment and ability to multitask
- Exceptional work ethic
- Self-starter with a desire for professional growth and development
$45,000 - $60,000 per year
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