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Plumbing Service Manager
2 months ago
We are seeking a highly skilled and experienced Plumbing Operations Manager to join our team at Precision Today. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our plumbing service department.
Key Responsibilities- Manage and supervise a team of plumbing technicians to ensure efficient and effective service delivery.
- Evaluate workload and schedule service work to optimize technician utilization.
- Hire, train, and develop a team of technicians on technical and sales knowledge.
- Provide exceptional customer service and communicate effectively with customers, office staff, sales department, and field personnel.
- Monitor and report on team performance, identifying areas for improvement and implementing strategies to enhance productivity and efficiency.
- Document all calls and jobs to company standards.
- Stay up-to-date on current technologies and new products in the field.
- 5+ years of residential plumbing experience, with management experience preferred.
- Strong organizational leadership skills to lead and grow a team of technicians.
- Strong technical background in diagnostic skills on all residential and light commercial equipment.
- Ability to train proper technical diagnostic techniques on all equipment from basic to high-efficiency inverter systems.
- Great attitude, high energy, and excellent communication skills.
- Strong computer skills (word, excel, adobe, etc.).
- Valid driver's license and ability to pass background test and drug screen.
- Ability to handle heavy equipment and work outdoors.