Veterinary Support Professional

1 day ago


Toulouges, Occitanie, United States BluePearl Full time

Job Overview:

The Client Service Coordinator is a critical member of our team, responsible for providing exceptional customer service and support to our clients and their pets. This role requires strong communication and interpersonal skills, as well as the ability to work calmly and compassionately in high-pressure situations.

Duties and Responsibilities:

  • Provide exceptional customer service to clients and their pets, including greeting them warmly and answering their questions
  • Coordinate appointments and ensure timely arrival of clients and their pets
  • Answer phone calls and respond to non-patient inquiries in a professional and courteous manner
  • Confirm appointments in advance and provide accurate information to clients regarding preparation of their pet for the appointment
  • Offer emotional support and resource materials to grieving clients in a compassionate and discreet manner
  • Serve as a liaison between clients and service agencies during handling of pet remains

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work calmly and compassionately in high-pressure situations
  • Basic knowledge of veterinary medicine and procedures
  • Ability to work effectively in a fast-paced environment

Why Work at BluePearl?

We offer a competitive salary range of $45,000 - $55,000 per year, opportunities for growth and development within the company, and a comprehensive benefits package, including health insurance, retirement plan, and paid time off. We believe in providing a work environment that is inclusive, supportive, and fosters growth and development for all employees.



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