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Client Support Specialist

2 weeks ago


Charlotte, North Carolina, United States WESCO International Full time
Job Overview

We are seeking a skilled customer service representative to join our team. In this role, you will be responsible for providing top-notch support to our clients, responding to inquiries, and resolving issues in a timely and professional manner.

Main Responsibilities
  • Respond to customer inquiries via phone, email, or other communication channels.
  • Analyze customer needs and develop solutions to resolve issues.
  • Communicate effectively with customers, both verbally and in writing.
Requirements
  • High School Degree or Equivalent required.
  • College Degree preferred.
  • 2-4 years of relevant experience.
  • Excellent communication and interpersonal skills.
  • Able to work well under pressure and meet deadlines.
  • Strong attention to detail and analytical skills.
  • Computer literate, including effective working skills of MS Word, Excel, and email.
About Our Company

We are a leading provider of business-to-business distribution, logistics services, and supply chain solutions. We create a world that you can depend on.