Optical Manager

We are seeking an experienced Optical Manager to lead our Vision Center team at Sam's Club. As a key member of our management team, you will be responsible for driving sales, ensuring effective merchandise presentation, and providing exceptional customer service.

• Drive sales growth by implementing effective sales strategies and analyzing sales data to identify trends and opportunities.
• Ensure accurate and competitive pricing, proper signing, and in-stock and inventory levels to meet customer demands.
• Model and enforce customer service approaches and techniques to ensure customer needs are met within company guidelines and standards.
• Oversee the implementation of community outreach programs and encourage associates to serve as good members of the community.
• Ensure compliance with company and legal policies, procedures, and regulations for the Vision Center.
• Provide supervision and development opportunities for associates, including hiring, training, mentoring, and assigning duties.
• Ensure the provision of quality eyewear by consulting with customers, selecting products based on customer needs, and maintaining confidential information.
• Uphold the company's Open Door Policy by meeting with associates and listening to concerns, researching issues, and suggesting resolutions.

• Completion of 2 or more years of college or 1 year's retail experience and 1 year's supervisory experience or 2 years' general work experience including 1 year's optical experience.
• Supervising associates and leading a team to achieve sales goals and provide exceptional customer service.

• Competitive pay and performance-based bonus awards.
• Health benefits, including medical, vision, and dental coverage.
• Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

• Supervising associates and leading a team to achieve sales goals and provide exceptional customer service.

300 N Galleria Dr, Middletown, NY, United States of America