Veterinary Hospital Client Liaison

2 weeks ago


Poway, California, United States Petco Full time
Job Overview:

The Veterinary Hospital Receptionist role at Petco plays a vital part in ensuring an optimal experience for our patients and clients.

This position involves being the first point of contact for clients, providing exceptional customer care, and fostering a positive experience for both clients and patients.

Key Responsibilities:
  • Answer phone calls and route them appropriately
  • Maintain appointment calendars and schedule appointments
  • Greet clients and patients, and ensure a clean and well-stocked waiting area
  • Confirm appointments and provide updates to clients
  • Perform additional duties as assigned
Requirements:
  • High school diploma required
  • At least 1 year of experience in veterinary practice or a customer-facing role
  • Excellent communication and interpersonal skills
  • Compassionate and empathetic with the ability to maintain a professional demeanor
  • Basic understanding of practice logistical specifics

This role has no immediate supervisory duties. However, it plays a critical role in ensuring an optimal experience for our patients and clients. The estimated salary range is $15.00 - $20.90 per hour.



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