Compliance Operations Associate

1 week ago


Chandler, Arizona, United States Bank of America Full time
Compliance Operations Associate Job Description

We are seeking a highly motivated Compliance Operations Associate to join our team in Chandler, Arizona. As a Compliance Operations Associate, you will be responsible for conducting routine analysis, research, and investigations in diversified compliance operations aligned to the bank's Financial Crimes Enterprise Policy and the Financial Crimes Global Standard.

The ideal candidate will have a strong understanding of regulatory requirements and economic sanctions compliance practices. They will be able to identify and analyze problems related to product lines or functions and develop and implement process improvements to address and resolve issues.

This is a full-time position with an estimated salary range of $50,000 - $70,000 per year, depending on experience. The selected candidate will work in a call center environment, delivering high customer service excellence utilizing relationship-building and problem-resolution skills.

Key Responsibilities:

  • Conduct routine analysis, research, and investigations in diversified compliance operations
  • Identify and analyze problems related to product lines or functions
  • Develop and implement process improvements to address and resolve issues

Requirements:

  • Minimum of 1 year customer service experience in a call center environment
  • Ability to tactfully handle customer concerns
  • Excellent verbal and interpersonal communication skills

Benefits:

  • Competitive salary range: $50,000 - $70,000 per year
  • Opportunities for career growth and development
  • Collaborative and diverse work environment
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