Customer Experience Liaison

3 weeks ago


Santa Barbara, California, United States Santa Barbara Zoo Full time
Job Description: We are looking for a detail-oriented and organized individual to join our Member Services team as a Part-time Member Services Ambassador. This role involves managing membership programs, providing excellent customer service, and performing various administrative tasks.

Key Responsibilities:
  • Manage membership databases and maintain accurate records
  • Provide exceptional customer service to our members via phone, email, and in-person
  • Process membership renewals and new applications
  • Assist with special events and projects as needed


Requirements: To be successful in this role, you should have:
  • A strong background in customer service or a related field
  • Excellent organizational and communication skills
  • The ability to work independently and as part of a team
  • Basic computer skills and proficiency in Microsoft Office


Estimated Salary Range: $40,000 - $55,000 per year, depending on experience. We offer a competitive benefits package including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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