Home Support Specialist

4 days ago


Hollywood, Florida, United States Home Service Partners Full time
About Home Service Partners

At Home Service Partners, we are committed to delivering exceptional customer service to our clients. We are seeking a skilled Customer Service Representative to join our team and help us achieve this goal.

Job Description

As a Customer Service Representative, you will be responsible for answering incoming calls from clients and providing assistance via chat. You will utilize customer relationship management tools to research inquiries and document customer interactions.

You will also be required to maintain product knowledge to deliver best-in-class service. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask.

Key Responsibilities
  1. Provide exceptional customer service to clients via phone and chat
  2. Utilize customer relationship management tools to research inquiries and document customer interactions
  3. Maintain product knowledge to deliver best-in-class service
  4. Work effectively in a remote environment
  5. Meet specific productivity requirements to receive full payment
Requirements
  • Excellent interpersonal and verbal skills, clear diction, tone, and knowledge/use of proper grammar
  • Must be 18 years of age or older
  • Ability to multitask by reading, typing, and navigating through applications while speaking with customers
  • Seek 1+ yrs of experience in customer service
  • Must be able to communicate effectively with customers, management, and coworkers
Benefits
  • Estimated salary: $14.00 per hour
  • Paid weekly
  • Opportunity to work remotely


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