Banquet Server

1 month ago


Berea, Kentucky, United States Historic Boone Tavern Hotel & Restaurant Full time
Job Overview

We are seeking a skilled and enthusiastic Banquet Server to join our team at Historic Boone Tavern Hotel & Restaurant. As a Banquet Server, you will play a vital role in providing exceptional customer service and ensuring the success of our events.

Key Responsibilities
  • Assist with the setup and breakdown of banquet rooms and event spaces, including arranging tables, chairs, linens, and decorations.
  • Ensure that all necessary equipment, utensils, and silverware are clean, polished, and properly arranged.
  • Greet guests warmly upon arrival and provide assistance with seating as needed.
  • Take food and beverage orders from guests and serve them promptly and accurately.
  • Anticipate guests' needs and preferences and provide personalized service and attention to ensure a memorable and enjoyable dining experience.
  • Respond promptly and courteously to guest inquiries, requests, and concerns, and resolve any issues or complaints with empathy and professionalism.
  • Clear tables, remove used dishes and utensils, and replenish supplies as needed throughout the event.
Requirements
  • Provide high-level customer service and communicate effectively with guests and team members.
  • Follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure.
  • Serving and/or set-up experience preferred; must be of legal age to serve alcohol, per state law.
Benefits

Olympia Hospitality's comprehensive benefits package is designed to support our team members' well-being and financial security. This includes health insurance, dental and vision insurance, a 401K program with matching component, flexible spending accounts, paid holidays, and paid time off.