Banquet Server
1 month ago
Berea, Kentucky, United States
Historic Boone Tavern Hotel & Restaurant
Full time
Job OverviewWe are seeking a skilled and enthusiastic Banquet Server to join our team at Historic Boone Tavern Hotel & Restaurant. As a Banquet Server, you will play a vital role in providing exceptional customer service and ensuring the success of our events.
Key Responsibilities- Assist with the setup and breakdown of banquet rooms and event spaces, including arranging tables, chairs, linens, and decorations.
- Ensure that all necessary equipment, utensils, and silverware are clean, polished, and properly arranged.
- Greet guests warmly upon arrival and provide assistance with seating as needed.
- Take food and beverage orders from guests and serve them promptly and accurately.
- Anticipate guests' needs and preferences and provide personalized service and attention to ensure a memorable and enjoyable dining experience.
- Respond promptly and courteously to guest inquiries, requests, and concerns, and resolve any issues or complaints with empathy and professionalism.
- Clear tables, remove used dishes and utensils, and replenish supplies as needed throughout the event.
- Provide high-level customer service and communicate effectively with guests and team members.
- Follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure.
- Serving and/or set-up experience preferred; must be of legal age to serve alcohol, per state law.
Olympia Hospitality's comprehensive benefits package is designed to support our team members' well-being and financial security. This includes health insurance, dental and vision insurance, a 401K program with matching component, flexible spending accounts, paid holidays, and paid time off.