Patient Access Representative I
1 day ago
Job Summary:
We are seeking a highly skilled and detail-oriented Patient Access Representative I to join our team at West Tennessee Healthcare. As a Patient Access Representative I, you will play a critical role in ensuring that patients receive high-quality care by efficiently and effectively managing the registration and financial clearance process.
Key Responsibilities:
- Registration and Financial Clearance: Process patient registrations, collect and verify demographic and insurance information, and ensure accurate and timely completion of financial clearance processes.
- Communication and Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, addressing their concerns and needs in a professional and empathetic manner.
- Insurance Verification and Benefits: Verify patient insurance coverage, benefits, and eligibility, and communicate with patients and healthcare providers to resolve any issues or discrepancies.
- Referral Management and Coordination: Coordinate referrals and treatment authorizations, ensuring that patients receive necessary care and services in a timely manner.
- Medical Necessity and Eligibility Assessments: Conduct initial medical necessity checks and refer patients to designated areas for further evaluation and assessment as needed.
- Documentation and Record-Keeping: Maintain accurate and up-to-date records of patient information, including demographic data, insurance information, and financial clearance status.
Requirements:
- Education: High School Graduate or equivalent
- Experience: 1-2 years of healthcare or related experience preferred
West Tennessee Healthcare is an Equal Opportunity Employer: We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We welcome applications from qualified candidates who share our commitment to excellence and our values of compassion, integrity, and respect.
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