Retail Operations Specialist

6 days ago

Quitman, Georgia, United States Food Lion Full time
Job Summary

We are seeking a highly motivated Retail Operations Specialist to join our team at Food Lion. In this role, you will be responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.

Responsibilities
  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
  • Courteous and helpful to other associates.
  • Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking.
  • Maintain shelf allocations by stocking from tag to tag.
  • Place only saleable merchandise on the shelves.
  • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
  • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
  • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures.
  • Observe and correct all unsafe conditions that could cause associate or customer accidents.
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
  • Ensure compliance with local, state and federal regulations.
  • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
Requirements
  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Estimated Salary

$30,000 - $40,000 per year, depending on location and experience.

About Us

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

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