Cloud Voice Engineer

4 weeks ago


Pleasant Grove, Utah, United States Alianza, Inc. Full time
Job Summary

Alianza, Inc. is seeking a skilled Cloud Voice Engineer to join our technology team. The ideal candidate will have expertise in VoIP device certification, SIP signaling, and RTP debugging.

Key Responsibilities

  • Own the device certification process, ensuring quality and compatibility with the Alianza Cloud Voice Platform.
  • Collaborate with internal resources, vendors, and customers to streamline the certification process.
  • Communicate effectively with stakeholders, raising issues early and providing regular updates.
  • Stay up-to-date with new versions, features, and technology advancements in VoIP deployment.
  • Research and recommend innovative voice solutions, developing models and plans for improving areas of responsibility.

Requirements

  • At least 3 years of experience in voice/VoIP/SIP, LAN/WAN design and troubleshooting.
  • Solid understanding of VoIP/SIP technology and protocols.
  • Familiarity with VoIP monitoring tools and strong IPV4/IPV6 networking skills.
  • Excellent SIP signaling and RTP debugging skills.
  • Experience with modern IP phone features and functions, REST API's, and centralized device provisioning.
  • Linux/Unix understanding and ability to navigate through a system, look at logs, and write basic scripts.
  • Highly analytical and detail-oriented with excellent verbal and written communication skills.


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