Front End Supervisor
2 weeks ago
This is a fantastic opportunity for a motivated and experienced Customer Service Lead to join our team at Burlington Stores. The successful candidate will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to deliver exceptional customer service, and ensuring a customer-first focus remains top priority.
You will work closely with the Assistant Store Manager and Customer Service Supervisor to drive improvement of friendliness, speed of checkout, and customer feedback surveys. Additionally, you will maintain a neat and orderly front-end area, coordinate meal and break periods, and monitor schedule adherence.
Responsibilities:
- Lead customer service initiatives and inspire associates to deliver exceptional service
- Maintain a clean and organized front-end area
- Coordinate meal and break periods and monitor schedule adherence
- Collaborate with other teams to drive sales growth and improve customer satisfaction
Requirements:
- Flexible schedule required, including evenings, weekends, and holidays
- Able to lift and move boxes weighing 40 lbs. or more
- Able to stand and walk for extended periods
Compensation and Benefits:
- Competitive hourly wage: $18.50
- Flexible hours
- Associate discount
- Part-time benefits package (medical coverage, 401(k) plan)
- Paid time off and paid holidays
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