Vehicle Maintenance Service Coordinator

4 weeks ago

Cincinnati, Ohio, United States Rumpke Transportation Company, LLC Full time
Job Summary

We are seeking a skilled Vehicle Maintenance Service Advisor to join our team at Rumpke Transportation Company, LLC.

The ideal candidate will have excellent communication and leadership skills, with the ability to coordinate and facilitate maintenance work and repairs. They will also be responsible for monitoring safety, downtime, and quality of repairs and maintenance.

Key Responsibilities:

  • Ensure all work performed by staff is completed in a safe manner in compliance with local, state, and federal regulations and company policies.
  • Regularly communicate with management, operations, vendors, and others regarding the status of fleet vehicles, containers, and equipment.
  • Ensure the maintenance department maintains quality and safety standards.
  • Coordinate and facilitate maintenance work and repairs.
  • Evaluate and adjust workflow to balance down line and operational needs.
  • Review and close maintenance orders and conduct audits of maintenance records to identify returned work and training opportunities.
  • Ensure all paperwork is completed accurately and timely.
  • Maintain a positive work atmosphere by performing and communicating in a manner that promotes good relationships with customers, clients, co-workers, employees, and managers.
  • Serve as a liaison between the shop leadership team, drivers, sub-contractors, and operations teams to identify and address concerns.
  • Answer phone inquiries, dispatch road calls, and coordinate outside repairs to maintain a high level of customer service.
  • Assist in managing the workflow of the auxiliary support staff to maintain a high level of support for the maintenance shop.
  • Conduct employee observations to ensure safety and procedures are being followed.

Requirements:

  • Excellent verbal and written communication skills.
  • Familiarity with the use of repair manuals, electrical wiring, diagnostic software, and schematics necessary to troubleshoot.
  • Knowledge of OSHA and DOT regulations.
  • Computer skills and a working knowledge of Microsoft office applications required.
  • Ability to work independently, make sound decisions, prioritize work, and resolve problems in a methodical manner.
  • Ability to read and speak the English language well enough to communicate, understand, and respond to questions, instructions, signs, and safety training.

Working Conditions:

  • Occasional lifting/carrying a max of 100lbs.
  • Occasional pushing/pulling a max of 100lbs.
  • Continuous walking, standing, and sitting.
  • Occasional stooping/kneeling/crouching/crawling.
  • Occasional climbing and/or balancing.
  • Occasional working outside.
  • Rarely working in areas of dust, odors, mist, gases, or other airborne matter.

Additional Requirements:

  • No more than 3 moving violations within the last 2 years.
  • Must not have any DUI's or OVI's within the last 5 years or 2 in the last 10 years.
  • Exposure to residential and commercial waste.
  • Ability to travel between offices, as required.
  • Ability to work flexible hours; overtime, weekends, and/or holidays.
  • Ability to work overtime, weekends, and/or holidays.
  • Legally eligible to work in the United States.
  • Valid driver's license (if applicable).
  • Must successfully complete pre-employment testing.
  • Must be able to read and speak the English language.

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