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QAQC Manager

Job Summary

The Quality Assurance/Quality Control Manager will oversee the development, implementation, and modification of advanced scientific and/or engineered methods, applications, programs, procedures, revisions, and software to ensure that products or services meet or exceed customer expectations.

Key Responsibilities

• Develop and implement Quality Control processes, procedures, and policies to ensure that products or services meet or exceed customer expectations.
• Monitor and analyze data related to quality control processes, identifying trends and making recommendations for improvement.
• Maintain ongoing contact with staff members of API, third-party personnel, quality consultants, and customers.
• Ensure that continual improvement of the product and processes throughout the entire organization takes place.
• Develop, advise, publish, and implement policies pertaining to Quality, Technology, and applicable specifications.
• Manage and process complaints and claims from customers.
• Maintain Metallurgical Lab functions and acquire resources to provide reliable information from testing.
• Manage and coordinate NDT activities as well as QA/QC Auditing functions.
• Review and approve the SOPs and other documents related to the Quality Management System.
• Make objective evaluations by conducting audits, reviews, and random samples to ensure adequate quality and process compliance of the work in progress.
• Ensure adherence to Quality guidelines throughout the different processes.
• Assist on external Quality-related activities/issues that may be of concern.
• Provide Internal Audits for and External Audits to Outsourced Processors.
• Host External Audits.
• Maintain applicable licenses (such as API) active.
• Ensure that Management Reviews take place.
• Approve Purchase Requisitions for products or outsourced processes that apply to the Quality Control and Quality Assurance departments.
• Other duties as assigned.

Requirements

• A Degree or Training in Metallurgy, Quality, and/or Engineering is preferred.
• Minimum of 10 years of experience in Q.C. and/or Q.A. and a minimum of 5 years' experience in management/supervision.
• Knowledge of Microsoft Office and the ability to learn new software applications.
• Knowledgeable experience with the latest edition of API & ISO requirements and some Environmental & Safety.
• Personal Competencies
• Must coordinate last-minute project-based work and details as well as the ability to travel.
• Visibility of work requires attention to detail, excellent organizational skills, and discretion with confidential information.
• Excellent verbal and written communication skills.
• Safety
• Understands all applicable location safety rules and regulations and makes sure that all are being followed.
• Physical Requirements & Working Conditions
• Working conditions are split between a professional office environment and a normal manufacturing environment.
• Work involves delegated and operation detail.
• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
• Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
• Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.
• Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.
• The ability to work in loud, hot environments/extreme weather while wearing required PPE.
• Ability to see 20-20 when corrected.
• Ability to identify and distinguish colors.
• Direct Reports/Authorities
• Direct authority over Quality Assurance and Quality Control Departments and personnel.
• Direct authority over the quality process; can stop production at any time that is deemed necessary.
• Accountabilities
• The QA/QC Manager is accountable for all Quality Department-related activities for SeAH Steel USA, LLC.