Field Service Engineer III

4 weeks ago


Springfield, Illinois, United States GovCIO Full time
Job Summary

We are seeking a highly skilled Field Service Engineer III to join our team at GovCIO. As a key member of our team, you will be responsible for installing, troubleshooting, and maintaining products and equipment, as well as training employees and identifying and analyzing product failures.

Key Responsibilities
  • Install and maintain products and equipment to ensure optimal performance
  • Train employees on product usage and troubleshooting
  • Analyze and repair product failures, ordering and replacing parts as needed
  • Determine and recommend products or services that best fit customers' needs
  • Perform a variety of tasks, including leading and directing the work of others
Requirements
  • Bachelor's degree with 4+ years of experience in database analytics or a related field
  • Ability to maintain a public trust clearance
  • Strong technical skills and knowledge of product installation and maintenance
  • Excellent communication and training skills
About GovCIO

GovCIO is a team of transformers who are passionate about transforming government IT. We deliver innovative IT services and solutions that improve how government agencies operate and serve our citizens. We are an Equal Opportunity Employer and welcome applications from diverse candidates.



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